vacancy jobs in Malaysia - Careerjet
Branch Service Operations Officer
Citigroup - Malaysia - Branch Service Operations staff's core functions are as listed below: Responsible for identifying, analyzing and deploying process improvement to specifically address critical cross functional process gaps across systems, process and procedures Supporting Day 2 review such as account reconciliation, ensure the account opened/demographics updated by Sales & Operations staff is accurate and ensure completeness of Account Opening Forms and sufficient CIPPs documentation to support the account opening Reviewing the Banking & Bankcard exception reports and escalates to respective branches users/BM on any missing sources Supporting signature authorization function & documentum indexing function Assume supportive role in providing quality service support to internal & external customers Ensure improvement in Branch Service Operations efficiency performance and reduce process hands-off by leveraging on Automation projects, Offloading to alternative channels, Realignment... - Permanent - Full-time
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