technical jobs in Malaysia - Careerjet
Technical Support Manager I
Dell - Bayan Lepas, Pulau Pinang - Reporting to the Director for South Asia Commercial Technical Support, this role oversees the delivery of Technical Support services for Dell commercial products and solutions. This role manages Technical Support representatives who are responsible for answering customer inquiries, primarily over the telephone, e-mail, chat, or online and is responsible for ensuring that representatives are properly trained when old products are upgraded or new products are released. Selects, develops..., and evaluates personnel to ensure the efficient operation of the function and is responsible for establishing and maintaining systems that provide Technical Support solutions to customers. The individual would ideally have come from an Information Technology/Technical Support background and have prior people management experience. Principal Duties and Responsibilities: Manages the hiring, staffing and maintaining of a diverse and effective workforce. Responsible for career development/planning... - Permanent - Full-time
RSS Feed
Twitter
Facebook