vacancy jobs in Malaysia - Careerjet
Checkout Service Supervisor
Malaysia - Handle all incoming requests from customers and ensure that issues are resolved promptly and thoroughly Provide quality service and support in a variety of area but not limited to billing, promotional events/ fairs, checkout operations and service satisfaction survey Maintain a balance between company policy and customer benefit in decision making. handles issues in the best interest of customer and company. Troubleshoot customer issue over the phone. Continuously evaluate opportunities to drive process improvement that will positively impact shopping experience Update, compile and generate reports pertaining to customer surveys / feedback. Job Requirement 2 - 5 years experience in service industry Min O level with good spoken and written English Pleasant, patient and friendly attitude with strong work ethics Strong detail orientation and communication / listening skills Able to work in shift and public holiday Interested candidate please sent in updated resume to cherl... - Permanent - Full-time
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