technical jobs in Malaysia - Careerjet
Senior Associate Work Centre Technical Support T2
Major Telecom - Cyberjaya, Selangor - Experience: 3+ yrs Roles & Responsibilities Be part of level 2 operation support team to manage incident and problem management Managing and resolving reported incident for mobile users access through VPN, including responsibilities of performing root cause analysis. Ensure that any potential problems such as performance degradation, reliability and security issues are addressed timely and proactively Provide relevant technical training to first level technical support team if necessary.... Engage 3rd party vendor to coordinate for break fix and part replacement Requirements: Candidates must be authorized to work in Malaysia Degree in IT or equivalent, Minimum 3 years working experience in the IT industry, with proven hands-on and technical knowledge in Enterprise Remote Access- VPN in particular IPSec, SSL VPN and PPTP/SSTP, At least 3 of the following skills: RADIUS specifically Cisco Secure Windows RRAS service for VPN Remote Access solutions using multiple medium including... - Permanent - Full-time
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