technical jobs in Malaysia - Careerjet
Staff Associate Technical Support
WirelessOne - Cyberjaya, Selangor - Experience: 2+ yrs Description: To proactively manage and monitor network performance on customers network round the clock(7x24) to meet customers' Service Level expectations To systematically analyze and diagnose network faults Conduct root cause analysis on network fault To effectively manage service providers and equipment vendors To articulate well with customer's technical and management staff on network issues (eg. Fault reporting, statusing and escalation) Acting as single... daily operation is mainly on phone and computer systems. Able to work in shifts covered by 24x7 work as per the roster developed by supervisor. Moderate hands-on experience in managing WAN networks and Cisco routers & switches Strong technical knowledge in WAN/LAN networking Moderate technical knowledge of telecommunication products and services (eg. Private Leased line, VSAT, X.25, Frame Relay, ATM, MPLS and ISDN-BRI & PRI) Good understanding of network & transport protocols/technologies... - Permanent - Full-time
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