technical jobs in Malaysia - Careerjet
Enterprise Technical Support Analyst
Dell Computer Asia Pte Ltd - Bayan Lepas, Pulau Pinang - Step to Success. Right Now. Dell Computer Asia Pte Ltd Enterprise Technical Support Analyst Job Summary Company Name: Dell Computer Asia Pte Ltd Location: Other- Malaysia - Malaysia(Bayan Lepas PenangMalaysia) Experience: 1 - 11 Years Keywords / Skills: database, software, Microsoft, Hardware, Software, Novell, IT Education: Diploma/ Non Degree Tertiary, Bachelors/ Degree Function: IT,Customer Service/ Call Centre/ BPO Role: Technical Support Engineer,Customer Service Executive... & troubleshoot via telephone, computer systems, servers/storage & software systems within standard time frames. · Escalation of issues to the Product Support team and/or Technical Support Manager in order to resolve the issue to the customer's complete satisfaction. · Analytical, articulate, result-oriented and provide excellent follow-up. · Maintain accurate call logging and tracking into Helpdesk database. · Displays excellent communication skills and works effectively with customers from various... - Permanent - Full-time
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