technical jobs in Malaysia - Careerjet
Technical Consultant
Career Channel Sdn Bhd - Selangor - Job Descriptions: Keeping customer updated and informed about assigned products’ portfolio. Supporting sales activities as a regional technical sales (pre-sales) resource. Promoting the company's portfolio to new and existing direct customers, i.e. preparation of proposals, offers, tenders, bill of quantity, product demonstration. Participate in system trials, acceptance test, workshops. Provide regular market feedback and requirements to Director Technical Support & Delivery. Provide... first line support to customers in the defined “Region” according to established procedures and ensure that all support matters are attended to promptly. Respond to any enquiries from customers about the technical aspects of the products, including those complex requests/issues referred by Support Engineers. Refer to 2nd line Support for any technical issues which needs escalation to the next level of support. Follow Customer Service processes as stated in corresponding instruction documents... - Permanent - Full-time
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