technical jobs in Malaysia - Careerjet
Japanese Speaking-Technical Helpdesk Associate
Emerio an NTT Communicatoins Company - Cyberjaya, Selangor - Emerio an NTT Communicatoins Company Japanese Speaking-Technical Helpdesk Associate Mandatory Skills: 1. Should be willing to work in shift 24 X 7. 2. Bilingual Japanese/English 3. Minimum 3+ years hands on experience in helpdesk job. 4. working knowledge of fundamental operations of relevant software, hardware and other equipment 5. Knowledge of relevant call tracking applications 6. Knowledge and experience of customer service practices 7. Related experience and training 8. Oral... and written communication skills in Japanese& English. 9. Learning skills 10. Customer service orientation 11. Problem analysis 12. Problem-solving 13. Adaptability 14. Planning and organizing 15. Attention to detail 16. Stress tolerance Job Responsibilities: 1. Respond to calls /emails/chats received from customer and address the customer needs or route the request accordingly. 2. Provide technical support on operational or maintenance of a personal computers/Applications/ other products... - Permanent - Full-time
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